Safety Guidelines

Your safety matters

KiteMail is built for love — not harm. Please read this before you fly.

⚠️ Important

KiteMail is designed for genuine personal messages between people who share a real connection. It is not a tool for harassment, unwanted contact, or any form of harm. Misuse will result in permanent removal.

How security works

KiteMail uses a layered system to make sure only the right person reads your message:

  • Name + Nickname + Birthday — the combination of three is extremely rare to match accidentally.
  • 3 personal questions, 2 correct answers needed — these must be things only your beloved knows from your shared life.
  • Sender's birthday hidden — used only as an optional filter, never shown to the receiver.

This means a stranger cannot read a message that isn't meant for them — unless the questions were written carelessly (e.g. "what colour is the sky?").

✦ Do

  • Write from a place of genuine feeling
  • Use questions only your beloved can answer
  • Respect if they don't respond or reply
  • Use hints to help without giving away answers
  • Be honest — even if it's hard to say

✕ Don't

  • Send threatening or harmful content
  • Use easy questions anyone could guess
  • Send to someone who has asked you not to contact them
  • Use this to stalk, harass, or manipulate
  • Share someone else's kite details
🎭

On anonymity

The anonymous option exists for shy hearts, not cowardly ones. It's for the person who can't bring themselves to say "it's me" — but wants their beloved to feel something real. Please don't use anonymity to say things you wouldn't say with your name attached.

💔

Unsolicited contact

If someone has clearly expressed they do not want contact from you, please respect that. A kite can be a beautiful thing — but sending one to someone who has explicitly asked you not to reach out is a form of harassment, not romance. KiteMail supports reporting of such misuse.

🛡️

Content we prohibit

Any message containing threats, hate speech, sexual content directed at minors, explicit non-consensual material, or content designed to harm will be removed. We reserve the right to remove any content and block any sender found in violation of these guidelines.

📧

Report misuse

If you received a kite that made you feel unsafe, threatened, or harassed — please contact us. We take reports seriously and will act swiftly. You can reach us at safety@kitemail.app.